Prepaid Debit Card Fee Schedule

Fee Description Amount
Approved PIN or signature-based purchases No Charge
Declined PIN or signature-based purchases No Charge
ATM withdrawal at KeyBank, Allpoint, and People’s United Bank ATMs No Charge
ATM withdrawal at all other locations in the U.S. $1.50 per transaction1
ATM withdrawal International $3.00 per transaction
ATM surcharge at KeyBank, Allpoint, and People’s United Bank ATMs2 No Charge
ATM balance inquiry at KeyBank, Allpoint, and People’s United Bank ATMs No Charge
ATM balance inquiry at all other locations $0.35 per transaction
Over-the-counter withdrawals at participating Mastercard member bank branches3 No Charge
Currency conversion on all international transactions No Charge
Text message and email alerts4 No Charge
Automated and live customer service balance inquiry No Charge
Paper and online transaction history (Key2Benefits.com) No Charge
Replacement card 1 per year at no charge, then $5.00 each
Overnight delivery of replacement card $17.50
Inactivity Fee $1.50 per month (after 12 consecutive months of inactivity)
Online bill payment No Charge
Funds transfer to a personal checking/savings account No Charge
Monthly Maintenance Fee No Charge
Limit Description Amount
Get cash (ATM withdrawal) $1,500 per day5
Get cash (PIN point-of-sale cash back) $2,500 per day5
Get cash (from a bank teller) $7,000 per day
Purchase $7,500 per day

1 When you use an ATM not operated by KeyBank, Allpoint (including terminals located internationally), or People’s United Bank, you may be charged a fee by the ATM operator or any network used.

2 Please visit key.com/locator for a current list of KeyBank ATMs and branches, locator allpointnetwork.com for a current list of Allpoint ATMs, and Peoples.com for a current list of People’s United Bank ATMs. There are no surcharge fees at any KeyBank, Allpoint, and People’s United Bank ATM locations.

3 Mastercard member bank branch locations require a withdrawal from the branch teller

4 You may opt in to this feature at Key2Benefits.com. Your telecommunications carrier’s standard text messaging rates may apply.

5 ATM operators and merchants may impose lower limits.