Processing Status

1/09/2019 – We have recently updated the Care 4 Kids eligibility system and are currently using both the old and the new systems until all families have been placed into the new system.  This has caused an increase in the length of time for processing cases and a higher call volume to the program.  The system updates have also resulted in changes to program forms and notices and a need to reissue certificates.  We encourage parents and providers to refer to our FAQ’s and sample notices for more information prior to calling.  We are also experiencing an extremely high volume of redeterminations due to the reopening of the C4K program a year ago.  This unusually high volume of redeterminations combined with working in a new system is causing delays in case processing and call wait time as families and providers check on their processing status.  For updated information on our case processing dates please go to the Processing Status page here.  Care 4 Kids is making every effort possible to reduce these delays.  We sincerely apologize for the inconvenience these delays have caused and thank you for your continued patience.

 opened-email50pxDid We Get Your Mail or Fax?

Documents from Mail, Fax and Drop box received on or before 05/22/2019 have been entered to the appropriate family or provider record.

apply50px Processing Status

  • Applications – We are working on applications received 02/20/2019 – 02/24/2019
  • Redeterminations – We are working on Redeterminations with a renewal expiration date of  04/30/2019

money50x50Invoice Processing Status

  • May invoices will be available on 06/01/2019
  • Invoices received on 05/22/2019 are currently being processed.
  • Invoices received on or before  05/21/2019 have been processed and are scheduled to be paid on: 05/24/2019
  • The next scheduled payment dates will be on:  05/30/2019 and 06/05/2019

Dues Deduction Reimbursement, Provider Orientation and CDA Stipend Payment Status

  • Stipend Payments will be processed on 05/16/2019 for all active Care 4 Kids providers who attended the Provider Orientation in April.  Payments will be in the amount of $75.
Please Note: These payments will not be included in our automated payment line.  You must monitor your bank, or debit card accounts.  Stipends are issued upon completion of orientation session attendance requirement AND issuance of an approved child care certificate and payment from Care 4 Kids. Information updated on May 24, 2019 at 2:18 pm   Please click here to give us feedback on this page.