Provider Information

The Office of Early Childhood’s Quality Improvement System is offering FREE training for Care 4 Kids home-based Licensed Family Providers and Unlicensed Providers.  The free training includes:

For additional information click here English QIS Training Course flyer   Spanish QIS Training Course flyer

Click on a question below to view more information on the subject.

Help Guides

Program Change Information


Who can be a Care 4 Kids child care provider?

Families choose the child care provider they want for their children. Care 4 Kids can help pay for care arrangements that meet the CT Office of Early Childhood (OEC) licensing requirements. For example:

  • Licensed Day Care Centers, Group Day Care Homes and Family Day Care Homes
  • Public or private school-based programs which are administered by the school and pass a health and safety inspection by the Office of Early Childhood Licensing Program.
  • Municipal or town programs located in a school building which are administered by the municipality and pass health and safety inspection by the Office of Early Childhood Licensing Program.
  • Care provided by a relative in the child’s home or in the relative’s home

There are some limits on who can be a child care provider in Care 4 Kids. The following people cannot be paid as a provider:

  • a parent of the child needing care;
  • a spouse of the child’s parent;
  • a sister or brother of the child needing care who is living in the home; or
  • a parent of a minor parent.

If you have questions regarding specific family situations, call Care 4 Kids at 1-888-214-KIDS (5437).

All Care 4 Kids unlicensed providers are subject to child abuse/neglect and criminal background checks. If the results of the background check confirm a crime on the crimes list which makes a provider ineligible for Care 4 Kids payment, the provider will be required to repay benefits issued.  For a complete crime list click here  List of Crimes

All licensed providers and the people who work for them must comply with regulations from the CT Office of Early Childhood (OEC).


Back to top.

How much will I receive from Care 4 Kids?

The amount Care 4 Kids pays is decided at the time the certificate is created. A number of different factors are used to determine the payment rate and the Family Fee.

For the family, Care 4 Kids looks at:

  • the parents’ work or training schedule;
  • the age of the child;
  • the hours of care the child needs;
  • if the child has special needs; and
  • the family’s countable income.

Then, before figuring out the payment amount, Care 4 Kids also identifies:

  • where the provider is located in the state;
  • the type of provider; and
  • if the provider is accredited.

Families in Care 4 Kids are sent a separate Child Care Certificate for each child in the family who is eligible for payment. The child care provider is also sent a copy of the Certificate.

Click here to see a sample Child Care Certificate.

The Child Care Certificate covers a specific period of time, up to twelve months. However, if there are any changes made in the family schedule or the child care arrangements (change in hours, for instance), parents and providers need to call Care 4 Kids, 1-888-214-KIDS (5437), to report these changes. A new Child Care Certificate will then be issued that shows these changes, as long as the child remains eligible for payment.

Working families in Care 4 Kids are required to pay a Family Fee. This fee is set by the program and is listed on the Child Care Certificate. Also, Care 4 Kids may not cover all of the provider’s charges for child care. The family is responsible for the Family Fee and all child care charges not covered by the program. In both of these cases, the parent pays the provider directly for these charges.

Click here to see a chart of the Care 4 Kids Payment Rates.
Back to top.

How will I get paid?

Every month child care providers receive a Care 4 Kids electronic invoice.  The invoice lists the name of each child and the amount of care covered.  To process payment, the provider must review and submit the invoice by the due date indicated.

Sample electronic invoice- View an Electronic Invoice Sample

Care 4 Kids will process the completed invoice and issue an electronic payment within 15 days.  The program will also issue a Remittance Advice Notice that explains the payment amount.

Click here to see a sample Care 4 Kids Remittance Advice Notice.

For answers to questions about payment, call 1-888-214-KIDS (5437).
Back to top.

How do I become a licensed child care provider?

The State of Connecticut’s Office of Early Childhood (OEC) licenses child care providers. There are a number of different categories for providers, including:

  • Family Day Care Home
  • Group Day Care Home
  • Day Care Center

To get more information on licensing call the Office of Early Childhood (OEC) at 1-800-282-6063, or 860 509-8045 in the Greater Hartford area.

Providers who are accredited can receive higher payment. Care 4 Kids recognizes accreditation from the following national organizations:

  • National Academy of Early Childhood Programs/National Association for the Education of Young Children;
  • National Family Day Care Home Association; and
  • Council on Accreditation Services for Families and Children, Inc.

To get more information on accreditation call Connecticut Charts-a-Course at 1-800-832-7784.
Back to top.

How do I contact Care 4 Kids?

It’s easy to get help and the answers to all your questions. You can call 1-888-214-KIDS (5437) and talk with a Care 4 Kids representative from 8 am – 5 pm Monday-Friday, or from 8 am – 6 pm on Thursday.

You can also contact the Care 4 Kids program with general questions through this website, click here to send a Message.
Back to top.

Information on my electronic invoice

Every month you will receive an electronic invoice from Care 4 Kids. The invoice must be reviewed and submitted by the due date listed on the invoice. Care 4 Kids will process your completed invoice and issue an electronic payment within 15 days.  Care 4 Kids will not pay invoices received after the due date.  

The electronic invoice lists the information we have for each child enrolled in your care during the service month:

  • Certificate Details – details some of the information from your child care certificate such as: the family identification number, approved level of care, certificate start and end date, the total approved hours per month based on the parent’s activity and the child care schedule, the total approved days per month based on the parent’s activity and your monthly charge.
  • Still in Care – the invoice automatically indicates Yes, child is still in care.  If the child is no longer in your care or never attended, click on Edit on your electronic invoice to make changes.
  • Actual Days – the number of days approved for the month.  If you need to change the number of actual days attended, click on Edit on your electronic invoice.
  • Actual Charge – the charge you reported on the latest Parent Provider Agreement form.  If you need to change the actual charge, click on Edit on your electronic invoice.
  • Additional Hours – if the child attended more hours than scheduled for the month, click on Edit on your electronic invoice and enter the number of additional hours the child attended your care for the month.  If you charged the parent for the additional hours, enter the total charges for the additional hours for the month.  The parent is responsible for the first 20 additional hours.  Verification may be required.

Electronic Invoice Sample – View an Electronic Invoice Sample

Frequently Asked Questions – Electronic Invoicing – FAQ’s  Spanish Electronic Invoicing -FAQ’s

The electronic invoice is available online through the existing Care 4 Kids provider portal.  To access the portal click on Portal Login at the top right corner of the page.
Back to top.

What Does Child Attendance mean in my invoice?


You are required to keep accurate attendance records for each child in your care, and to maintain the records on-site for at least one year. Your monthly Care 4 Kids invoice asks you to approve the actual number of days each child attended your child care program. Failure to report correct information on your invoice may result in payment errors and lead to the collection of overpayments.

Back to top.

What is a Remittance Advise Notice?

The notice explains the payment amount for each child. If a payment is not correct, you may request an adjustment within 30 days of the receipt of the payment.  Please contact Care 4 Kids if you think your payment is not correct.

Back to top.

Information on IRS forms

Before you began receiving payments from Care 4 Kids you were required to complete an IRS W-9 Form for federal tax purposes. Every January, Care 4 Kids issues a 1099 Miscellaneous Form that reports the amount paid to you during the previous year. It is your responsibility to report this income to the IRS. Please notify Care 4 Kids if your business name or tax identification number has changed

Back to top.

Up to Date Payment Information

Care 4 Kids can now provide automated payment information for your last five payments by calling 1-888-214-5437 and selecting the provider option to access the automated payment information line. You will need your Care 4 Kids provider Identification Number (ID) and your Personal Identification Number (PIN) to access your payment information. Your PIN number is the last four digits or your social security number or Federal Employer Identification Number (FEIN).

Back to top.