Processing Status Update

We are updating the Care 4 Kids computer system.  The updating began in mid-November and will continue through January 2019.  Due to the necessary updating, we are experiencing processing delays for new Care 4 Kids applications and for redeterminations.  We have added staff and additional hours to handle the processing delays.  We apologize for any inconvenience and are working very hard to process all cases and avoid further delays.  We appreciate your understanding!